Services
As a user of our software we consider you to be an active part of our business. Your success is our success. This fact has helped us to build a proud record of excellent service.
General off-site support
Includes training, help, mistake corrections and regular software
updates.
Telephone, IM, VoIP, SSH etc.
Maintenance fee at 2% of licence value per month or 22% per year.
Data backup service
Full JSK data backup is performed at least once per day. Each day's
data is kept for 13 months so that any or all files can be restored
or duplicated as at any previous date required.
Backups are kept on off site secure servers ao that users can have
peace ofmind that their data is secure against all forms of damage
or loss.
This service is charged at a rate that depends on the number of backups done per day and the size of the database. Starting at less than R2.00 per day.
SMS relay service
Shopkeeper Solution's unique two-way email->SMS & SMS->email service is fully integrated into JSK. See http://sms.shoso.com for full details.